Support Center

How do I get started with Laundry360?

Getting started is easy! Simply sign up for our 14-day free trial, complete the setup wizard, and you'll be processing orders within minutes. Our support team is available to help you every step of the way.

Do I need to pay to try the system?

No! You can download our software and try it completely free after registration. We want you to experience the full power of Laundry360 before making any commitment.

What devices can I use with Laundry360?

Laundry360 is SaaS-based, so you can use any device that has web access - computers, tablets, smartphones, or any modern device with a browser. For thermal printers, you may need specific drivers depending on your printer model.

Which thermal printer should I buy?

We recommend the latest Epson printers for the best compatibility and performance. We've also tested with Oscar printers. Contact our support team for specific recommendations based on your needs and budget.

How do I connect my thermal printer?

We support both HTTP and USB connections. Download our software after registration, and it will guide you through the setup process. Our support team is always available to help with any connection issues.

What thermal printers are supported?

We support a wide range of thermal printers including:

• Recommended: Epson Printers (Latest Models) - Our top recommendation for best compatibility and performance
• Tested & Compatible: Oscar Thermal Printers, Epson TM Series, Epson TM-T20III, Epson TM-T82III, Epson TM-T88VI

Contact our support team to help you select the best printer for your specific needs and budget.

Is there any cost to try the printer integration?

No! You can download our software after registration and try it completely free with your existing printer setup. We want you to experience the full power of Laundry360 before making any commitment.

What connection types do you support for printers?

We support both HTTP and USB connections for maximum compatibility with your existing setup. Our specialized software will guide you through the setup process after registration.

Is there a mobile app for drivers?

Absolutely! Our easy-to-use web-based mobile app connects seamlessly with the POS system in real time. Drivers can view their assigned jobs, manage pickups, and see orders scheduled by area and timing—ensuring maximum efficiency and smooth daily operations.

How do I get help if I'm stuck?

We offer multiple ways to get help: use the live chat widget on our website for instant support, schedule a demo for personalized assistance, or email us at hello@laundry360.co for detailed questions.